Refund / Return Policy

We aim to provide high-quality products and a smooth shopping experience.

Return Eligibility

Returns are accepted only under the following conditions:

  • Product received is damaged, defective, or incorrect

  • Return request is raised within 48 hours of delivery

  • Product remains unused, unwashed, and in original packaging

Return Process

To initiate a return, contact us with order details and images of the issue.

Refunds

  • Once approved, refunds are processed within 5–7 business days

  • Refunds are credited to the original payment method

Non-Returnable Items

  • Used or washed towels

  • Products damaged due to improper handling or care

Contact & Business Information

Brand Name: Caimla

Email: caimlaindia@gmail.com
Phone: +91 9991719199

Store Address:
RR FELLAS, 924, RR FELLAS,
Gharaunda, Kaimla, Karnal,
Haryana – 132114, India